Address:                                                          (618)-978-6230                       khalde@siue.edu
6836 Loyet Rd.
Collinsville, IL 62234

Southern Illinois University at Edwardsville, IL
Bachelor of Arts & Science in Speech Communications, Public Relations
Anticipated Graduation date:  May, 2014
Current GPA: 3.2/4.0

University of Missouri             Columbia, MO
Freshman year 2010 – 2011

Collinsville High School
Graduated May 2010

Buffalo Wild Wings                                                            

March 2012-Present
Server/Corporate Trainer

• Train new employees to become skilled members of the team
• Co-leader on the floor during shifts
• Focus on customer service to ensure all customers have an enjoyable experience
• Enter orders into computer
• Perform opening and closing duties including reconciling receipts
• Manage large groups of customers while making their dining experience pleasant

Volunteer Basketball Coach – Collinsville School District               September 2011- Present

• Teach basic basketball skills to 3rd-8th grade girls and teach advanced skills to high school girls
• Supervise groups of 10 or more girls
• Encourage teamwork and discipline
• Substitute for coaches when they are not available

AE Retail West (Aerie) an American Eagle Company        

May 2011 – March 2012
Retail Sales Associate

• Sold merchandise to customers often exceeding targeted goals
• Operated cash register on each sale
• Customer service ensuring that guests bought items and had an enjoyable experience
• Performed Inventory and floor set duties including displaying new merchandise and making mark ups/mark downs
• Performed closing duties including folding clothing and clean up

Hooters of America                                                   

August 2010 – May 2011
Server/Waitress

• Focused on customer service to ensure all customers had an enjoyable experience
• Entered orders into computer
• Performed opening and closing duties including reconciling receipts
• Managed large groups of customers while making their dining experience pleasant
• Sold targeted food items often exceeding goals

The National Society of Leadership and Success (SIUE)                  Present

• Honor earned for academic accomplishment and leadership potential

• Proficient in Microsoft Word, PowerPoint, Adobe Illustrator, Adobe Indesign, and Adobe Dreamweaver
• Able to conduct brochures, business cards, newsletters and websites
• Proficient in oral and written communication
• Finish tasks by deadlines