Civil Service FAQs
Do I have to take an exam?
No! Civil Service positions no longer require an exam*. If you meet the Minimum Acceptable Qualifications (MAQ), then Human Resources conducts a Credential's Assessment based on the education and experience you provide to us in your application materials. The Credential's Assessment is designed by the State Universities Civil Service System.
*Telecommunicators and Police Services still require in-person exams.
What happens after the Credential's Assessment?
If you were eligible to have a Credential's Assessment, then you will receive a score to the email you provided us. This score sheet will show both your final score and your rank on the register.
What is the register?
Every Civil Service position also has a Civil Service classification. Each classification has a register of candidates that have applied for that classification and were eligible for a Credential's Assessment. Your score will determine your rank on the register. Candidates that are in the top 3 on the register are entitled to an interview.
When can I expect to hear about my application?
Human Resources reviews positions after they close. On average, you can expect to hear within 7-10 days after the position closes. Holidays and high application volume may extend this time frame.
What should I include on my application?
For Civil Service positions, the more information you provide to us, the better your chances of receiving a high score in that field. While resumes and cover letters are not required, we do encourage uploading those. Additionally, if the qualifications require education, please upload transcripts (they can be unofficial).
Applicants who feel their credentials and prior experience align with the listed minimum qualifications are encouraged to apply. In the application or within the cover letter and resume, clearly describe how your credentials and relevant work experience align with the specified minimum requirements of the position.
Does Part-Time work count towards experience?
We do count part-time work, however, it is converted based on the hours you worked to see if it meets full time years of experience. (Example - If you worked 20 hours a week for a year, you would be given 6 months of experience)
Where Can I Learn More about Civil Service?
While the Credential's Assessment test is confidential, you can learn more about Civil Service classifications, statutes, rules, and registers by visiting: https://www.sucss.illinois.gov/default.aspx
If you have any questions regarding Civil Service positions, please reach out to us at: CareerInfo@siue.edu
