Encountering a big unexpected

Project Management Support Center

Home Overview INITIATE: Scope Statement PLAN: WBS and PM Software MONITOR: Track and Report EXECUTE: Resolve Problems CLOSE: Post-Project Review PM Advisory Board Student Rep

EXECUTE: Commonly Occurring Problems

Problem #10: In executing your project plan, your team encounters something unexpected -- something major that is beyond what could be handled by an action item.

This is a "triple constraints" problem. You need to work with your client to arrive at an agreed-upon solution.

For details on how to manage this situation, including how to prepare for and conduct the conversation with the client, see Chapter 5 of Techniques for Managing Projects.

Cougar Business Resource Center

EXECUTE: Commonly Occurring Problems

Problem #10: In executing your project plan, your team encounters something unexpected -- something major that is beyond what could be handled by an action item.