Quick Tips for Parents

What you need to know

• Work with your student to establish your third-party authorizations for online account access, as well as, permission to contact specific campus departments directly. To utilize both methods of access your student must complete the following to comply with the Family Educational Rights and Privacy Act (FERPA):
  • Establish you as an Authorized Payer through QuikPay (Nelnet) - This will grant you access to view student account activity, make an online payment via ACH(e-check), or credit card, see transaction history of payments made through QuikPay, save a payment profile, view/print a billing statement, as well as receive billing notification when a new bill is uploaded to Nelnet. 
  • Establish you as an Authorized Proxy (Third-party) User (CougarNet) - This will grant you access to view your student's accounts on CougarNet, as well as contact selected campus departments. 
• Know your student’s SIUE student 800-number and your Third-Party Proxy user information. 
• Important that your student knows their Bank’s routing number, as well as their actual bank account number (not their debit card number), when enrolling in Direct Deposit for refunds and paying their bill.
• Bookmark Pay My Bill. 
• Check your student’s account monthly (Must be established as an Authorized Third-Party in QuikPay) 
• Bookmark the SIUE billing Payment Due Dates 
• Check out, and bookmark, the SIUE Office of the Bursar Frequently Asked Questions
• Use the Request Information tool on the Office of the Bursar Contact Us page to send an email to the Office of the Bursar. (Must be established as an Authorized Proxy) 
• If your student has established you as an Authorized Third-Party Proxy to view their student account information, you have access to view and print the Form 1098-T Tuition Statement. Directions to access is found on the Tax Information page at: https://www.siue.edu/bursar/students-parents/tax-information.shtml
• Have your student download the SIUE app and turn on notifications.